Please read these Terms & Conditions ("Terms") carefully before using the ApplyNowplatform ("Service", "Platform"). By creating an account or using any part of the Service, you agree to be bound by these Terms in full. If you do not agree, you must not use the Service.

1. About the Service

ApplyNow is an AI-powered resume tailoring platform that allows users to upload a resume, provide a job description, and receive a tailored resume draft. The Service also supports iterative revisions and PDF export of the final output.

The Service is operated by an individual based in Munich, Germany. References to "we", "us", or "our" in these Terms refer to the operator of ApplyNow.

2. Eligibility and Account Registration

You must be at least 18 years old to create an account and use the Service. By registering, you represent and warrant that you meet this age requirement and that all information you provide during registration is accurate and current.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you suspect any unauthorised access to your account. We are not liable for any loss or damage arising from your failure to safeguard your credentials.

You may not create more than one account per person, use another person's account, or register on behalf of any legal entity without our prior written consent.

3. Credit System

Access to certain features of the Service is gated by a credit system. Credits are a prepaid digital currency used exclusively within the ApplyNow platform and have no monetary value outside the Service.

Credits are consumed when you perform actions such as generating a new tailored resume application or requesting revisions beyond any free revision allowance. The number of credits required per action may vary by action type and is displayed to you before any credits are deducted.

Credit requirements per action type may be adjusted in the future. Any such adjustment applies prospectively only and does not reduce the purchasing power of credits you have already acquired. Your remaining credit balance will continue to fulfil the same number of actions it was worth at the time of purchase, unless stated otherwise in a specific notice provided to you in advance.

Credits do not expire for as long as your account remains active and in good standing. Credits are non-transferable and may not be sold, gifted, or assigned to another account.

4. Purchases and Pricing

Credit packages are offered at the prices displayed on the Platform at the time of purchase. All prices are inclusive of applicable taxes where required by law unless otherwise stated. Payments are processed securely by Stripe, Inc.

We reserve the right to change credit package prices at any time. Price changes apply only to purchases made after the change takes effect. Purchases already completed are not retroactively affected.

You will receive a confirmation of your purchase by email. It is your responsibility to ensure your email address is current and able to receive messages from us.

5. Refunds

Purchased credits are generally non-refundable, except where required by applicable law or where a technical or platform-side error caused incorrect charging or failed delivery of paid functionality. Please refer to our separate Refund Policy for full details on eligibility, exceptions, and the request process.

6. Service Availability

We aim to provide a reliable and consistently available service; however, the Service is provided on a commercially reasonable, best-effort basis. We do not guarantee uninterrupted or error-free access. We may carry out scheduled maintenance, emergency updates, or infrastructure changes that temporarily affect availability. Where reasonably practicable, we will give advance notice of planned maintenance.

We are not liable for any loss or damage caused by service interruptions, delays, or failures resulting from circumstances outside our reasonable control, including but not limited to failures of third-party infrastructure, telecommunications networks, or force majeure events.

7. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

Use the Service to generate content that is fraudulent, misleading, defamatory, unlawful, or that infringes the intellectual property rights of any third party.
Attempt to gain unauthorised access to any part of the Service or its underlying systems.
Use automated tools, bots, scripts, or other means to scrape, crawl, or extract data from the Service without our express written permission.
Abuse, reverse-engineer, decompile, or otherwise attempt to derive source code from any part of the Service.
Submit any malicious code, virus, or harmful data to the Platform.
Attempt to circumvent credit deductions, payment flows, or any access-control mechanism.
Engage in chargebacks, friendly fraud, or any form of payment abuse.
Use the Service on behalf of a third party without that party's knowledge and consent.

We reserve the right to investigate suspected violations and to take any action we deem appropriate, including suspending or terminating your account and, where required by law, reporting the matter to competent authorities.

8. Account Suspension and Termination

We may suspend your access to the Service immediately and without prior notice if we reasonably believe you have breached these Terms, engaged in fraudulent or abusive behaviour, or if continued access poses a legal or security risk. Where possible, we will inform you of the reason for suspension.

We may terminate your account with 14 days' prior notice for any other reason, including discontinuation of the Service. In the event of termination not caused by your breach, we will use reasonable efforts to refund the value of unused credits in your account.

You may close your account at any time by contacting us at [email protected]. Closure of your account does not entitle you to a refund of unused credits except as provided by law or our Refund Policy.

9. AI-Generated Output

The Service uses artificial intelligence to generate resume content. AI-generated output may contain inaccuracies, omissions, or phrasing that is not suitable for your specific circumstances. You are solely responsible for reviewing, editing, and verifying all AI-generated output before using it in any application or submission.

We make no warranty that AI-generated output is complete, accurate, or fit for any particular purpose, including securing employment. Results will vary based on the quality of the input you provide and the nature of the role you are applying for.

10. Intellectual Property

You retain full ownership of all original content you upload to the Service, including your resume files and job descriptions. By uploading content, you grant us a limited, non-exclusive licence to process that content solely for the purpose of delivering the requested Service output to you.

AI-generated output produced by the Service in response to your inputs is assigned to you upon generation. ApplyNow does not claim any ownership rights over output content you generate using the Service.

All trademarks, branding, software, and platform technology associated with ApplyNow are owned by or licensed to us and may not be used without our express written permission.

11. Limitation of Liability

To the fullest extent permitted by applicable law, ApplyNow and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunity, or reputational harm, arising out of or in connection with your use of the Service.

Our total aggregate liability to you for any claim arising under or in connection with these Terms or the Service shall not exceed the amount you paid for credits in the 12 months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will meet your requirements or that it will be uninterrupted, timely, secure, or error-free.

13. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or by a prominent notice on the Platform at least 14 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service before they take effect.

14. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict-of-law provisions.

The courts of Munich, Germany shall have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Service. If you are a consumer resident in the European Union, you may also be entitled to bring proceedings before the courts of the EU member state in which you habitually reside.

The European Commission provides an Online Dispute Resolution (ODR) platform for consumers at https://ec.europa.eu/consumers/odr. We are not obliged to participate in ADR proceedings but will consider such requests in good faith.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it enforceable. If modification is not possible, the provision shall be severed, and the remainder of these Terms shall continue in full force and effect.

16. Contact

If you have any questions about these Terms or the Service, please contact us at [email protected]. We aim to respond to all enquiries within 5 business days.